Organizations in the pharmaceutical sector often rely on RPA implementation to combat challenges from supply chain bottlenecks, workforce optimization, data interoperability, and maintaining regulatory compliance.
The robotic process automation (RPA) market was estimated to be worth 3.7 billion U.S. dollars in 2022. This market is forecast to grow with a compound annual growth rate (CAGR) of 36.6 percent from 2022 to 2032, reaching a projected size of 81.8 billion U.S. dollars by 2032. The future of industries like pharmaceuticals increasingly hinges on leveraging the advantages offered by robotic process automation.
To learn more about the widespread applications of RPA, this article covers:
- What is Robotic Process Automation?
- Wide Scale Applications of RPA in Pharma Industry
- Benefits of Robotic Process Automation in Pharmaceutical Industry
What is Robotic Process Automation?
Robotic Process Automation (RPA) refers to software tools that interact with computer applications to automate routine tasks such as calculations, decision-making, and repetitive rule-based processes.
RPA utilizes pre-programmed software bots to execute specific tasks, enabling the autonomous handling of both front and back-office operations. This technology is particularly valuable in industries like pharmaceuticals, where it streamlines manual tasks such as data entry and back-office functions. By automating these processes, RPA not only enhances operational efficiency but also offers significant cost savings and ensures compliance with regulatory standards, thereby improving overall organizational effectiveness and agility.
With around 45% of the front and back-office jobs capable of being automated, organizations operating in the pharmaceutical industry are uniquely positioned for substantial employee cost mitigation and improved effectiveness.
Use Cases of RPA in the Pharmaceutical Industry
As organizations positioned in the healthcare, life sciences, and pharmaceutical industries continue to grow, so do the complexity and volume of their manual tasks.
In an effort to ease increasing demands, robotic process automation is often leveraged in combination with cloud migrations to foster scalability. While operating in a cloud-based environment can improve an organization’s agility and efficiency, incompatibility between legacy systems and cloud-powered solutions can hinder performance.
One such way that RPA overcomes these hindrances would be by automating the storage and transfer of data across various systems - all without the need for additional programming interfaces.
Additional applications of Robotic process automation in the pharmaceutical industry are many. They include clinical trial management, supply chain and inventory management, sales forecasting, rebate and chargeback processing, supplier onboarding, regulatory compliance, and more.
Clinical Trial Management
From automating patient matching to improving the efficacy of repetitive tasks, RPA implementation extends beyond clinical trial management to also include Randomized Clinical Trials (RCT) and trial master role management.
Furthermore,the time spent processing pharmacovigilance (PV) cases can be reduced by as much as 45%, leading to potential multi-million dollar savings annually.
Supply Chain and Inventory Management
Robotic process automation enables the automation of complex routine processes that can lead to improved efficiency, reduced operating costs, and improved accuracy. Some of the areas with multi-step processes that can be automated include:
- Invoice management
- Inventory management
- Purchase order management
- Refund and return processing
- Supply and demand strategizing
In addition, for pharmaceutical companies operating within the United States, RPA can aid in the process of building an interoperable system to identify, monitor, and trace specific prescription drugs across distribution chains that comply with the Drug Quality and Security Act (DQSA) and the Drug Supply Chain Security Act (DSCSA).
Drug Sales Forecasting
Drug forecasting methods are often ineffective as there is insufficient historical data pertaining to some drugs. This is due to many of those drugs being replaced by analogs or updated to strengthen pharmacological effects or eliminate side effects.
With Machine learning and RPA, a forecasting model could be tailored to consider such variables and work through an algorithm.
The rebate and Chargeback Processing
Duplicate rebates, chargeback abuse, and the misuse of copay benefits cost pharmaceutical companies more than $11 billion in bottom-line revenue.
To improve transparency and accuracy, robotic process automation can be used to automate how data from multiple sources are collected, stored, and made accessible. Additional benefits of RPA include:
- Cross-compatibility across different interfaces
- Mitigated data collection and processing errors
- The automation of manual tasks in rebate validation and payment processing
Supplier Onboarding
Following the pandemic, there have been multiple disruptions in supply chain distribution. When combined with how 80% of active pharmaceutical ingredients for drugs sold in the US are produced overseas, the importance of supplier onboarding becomes more prevalent.
With robotic process automation, however, pharmaceutical companies can expedite supplier onboarding processes across multiple phases, such as:
- Supplier research: RPA can search and list potential candidates under predetermined conditions.
- Approval and invite: RPA software can create and send invites to approved candidates.
- Supplier enrollment: Completing pass and fail assessments, updating statuses, and reviewing supplier-provided data.
- Supplier and finance activation: Following manual or automated activation, robotic process automation can create a vendor master in Enterprise Resource Planning (ERP) software and send relevant data to other systems.
Achieving and Maintaining Regulatory Compliance
Many of the processes used in compliance are manual, such as gathering documents, verifying that those documents comply with regulatory standards, and ensuring they’re detailed in a regulatory submission. With RPA implementation, pharma companies can:
- Improve quality control
- Enhance audit readiness
- Integrate legacy systems with new software
- Gather, centralize, and store data quicker and more accurately
Additional Applications of RPA in Pharmaceutical Industry
Robotic process automation is perfect for the automation of traditionally manual, rules-based processes and operations. Additional areas of business process automation that can be improved by RPA include:
Human Resources (HR)
- Time record validation
- Travel and expense oversight
- Employees master data management
Tax, Financial, and Administrative
- Tax reporting
- Accounts payable
- Bank reconciliation
- Payment processing
Top Benefits of RPA in the Pharma Industry
The future of pharmaceuticals is predicated on the benefits of RPA. With the applications of robotic process automation in the pharma industry growing, the myriad of benefits stemming from RPA extend to include:
- Execution time: The automation of repetitive, time-consuming tasks such as data entry.
- Error-free data: Ensures consistency, eliminates human error, and automates manual tasks with improved transparency across multiple interfaces.
- Turnaround times: Improve process efficiencies across multiple departments through autonomy with improved agility to maximize ROI.
- Precision marketing: Render real-time tailored knowledge to customers for improved marketing efforts.
- Real-time reporting: Gain access to complex medical information quickly, easily, and efficiently.
- Amplify sales force operations: Improve sales reps and digital workforce effectiveness by recording sales activities and processes and retrieving accurate and timely sales data whenever needed.
Custom RPA Solutions for Pharmaceutical Companies
Robotic process automation in the pharmaceutical industry will continue to influence the infrastructure, autonomy, and effectiveness of pharmaceutical companies. It will also serve as critical stepping stone to competitive advantage in the years to follow.
From improving patient experience, and streamlining organizational agility, to aiding in the achievement and maintenance of regulatory compliance, the digitalization and automation of RPA empower pharma organizations with the tools they need to succeed.
By combining the versatility of RPA with Ideas2IT’s decade-plus of experience pioneering the industry’s leading custom software solutions, you can ensure your organization has the technical infrastructure, tools, and expertise required to come out on top and maximize ROI.
To discover more intel information regarding the advancements that RPA can deliver to your organization, we invite you to connect with one of our RPA specialists today to learn more.